Frequently Asked Questions

Find answers to common questions about our products and services

Ordering

Browse our shop, add items to cart, and proceed to checkout. We accept bank transfer and will soon support Xendit payments (QRIS, e-wallet, virtual account).
Yes, guest checkout is available. You can also create an account during checkout for order tracking.
There is no minimum order. However, orders above Rp 2.000.000 qualify for free shipping.

Shipping

Orders are typically delivered within 2-5 business days across Indonesia via J&T Express.
Currently we only ship within Indonesia. International shipping may be available in the future.
Standard shipping is Rp 20.000. Orders above Rp 2.000.000 ship free.

Products

All our peptides are verified at >98% purity via HPLC analysis. Certificates of Analysis (COA) are available upon request.
Many products come with BAC water, syringes, and alcohol pads for laboratory reconstitution. Products that require DMSO will note that it must be purchased separately.
Bacteriostatic water (BAC water) is sterile water containing 0.9% benzyl alcohol, used as a solvent for reconstituting lyophilized peptides.

Storage & Handling

Store lyophilized (unreconstituted) peptides at -20°C for long-term storage or 2-8°C (refrigerator) for short-term. After reconstitution with BAC water, store at 2-8°C and use within 30 days.
Add bacteriostatic water slowly along the vial wall. Do not shake — gently swirl until fully dissolved. Refer to the product documentation for specific volumes.

Legal & Research Use

All Sigma Peptides products are sold exclusively for in-vitro laboratory research and educational purposes. They are not intended for human or animal consumption, therapeutic, or diagnostic use. Buyers are responsible for compliance with local regulations.
No. We do not provide dosing, administration, or therapeutic guidance. Our products are research materials only.